Recently, WestJet customer service reps, Linda and Barb, went the extra mile providing customer service like I have never encountered before. Both Linda and Barb helped me in a situation that was totally my responsibility to fix, yet they went above and beyond to ensure that the situation got sorted […]
In 2013, George Saunders delivered a speech to the graduates of Syracuse University which focused on the importance of kindness throughout our entire life. The speech was so well received; it was made into a book called Congratulations by the Way. Last weekend, as synchronicity would have it, I came […]
I recently received a hand written thank you note from a business that I totally adore. What a treat to receive this in the mail among flyers and bills especially post Christmas! Thank you to Shelley, Ron and family for making me feel that you appreciate and value my business. […]
In a previous blog, I mentioned about meeting a most incredible gentleman by the name of Jack Hilton. Jack is a 96 year old Typhoon Fighter pilot who served our country during WW II. If you were to meet Jack, the first thing that would strike you is his incredible […]
It all started with a handshake and me saying, “Thank you for serving our country.” The man’s hand I was shaking was 95 years old and he served in WWII as a fighter pilot. His name was Jack Hilton. He was sharp as a tack, had a cheeky sense of […]
As promised, for the month of August since it was my birthday month, I challenged myself to do Forty Nine Random Acts of Kindness. These were the results: Opening the door for a hotel worker who had her hands full. Result: Not only did I receive a thank you from […]
My Birthday Wish for turning 49 Years Old The month of August is my birthday month and my goal is to do 49 Random Acts of Kindness during the month. I will share my results with you in September. Why is 49 the magic number? I turn the magic 49 […]
Results from the Random Acts of Kindness Challenge on day 17 of the 21 day Challenge Yesterday was an amazing day for me with what occurred in this challenge. I asked myself, why was it so different yesterday? Was it because: I had an attitude adjustment and realized that […]
